Thank you for choosing Superior Self Aesthetics & Wellness for your aesthetic needs. To ensure a smooth and efficient experience, please review our below Booking related Policies:  

Appointment Policy

To ensure that you get an appointment for the date and time you desire, we suggest booking all appointments a few weeks in advance. Our website displays the most up-to-date availability. Please note that we require a credit card, and require $100.00 deposit fee, to reserve your appointment.

We value your time and want to ensure you receive the full benefit of your scheduled appointment. To maximize your treatment time, we kindly ask you to arrive on time.

Please note that appointments exceeding 15 minutes late may need to be rescheduled to accommodate other clients and ensure a smooth schedule. We recommend allowing ample travel time to avoid any unexpected delays.

Deposit Policy

Some of our services may require a deposit to secure your appointment. This deposit will be applied towards the total cost of the service. Deposits are non-refundable in the event of cancellation, unless otherwise specified in our cancellation policy. 

Cancellation/No-Show Policy:

Ensuring Timely Appointments: At Superior Self Aesthetics and Wellness, we have a 48-hour cancellation/no-show policy. This helps us ensure timely appointments for all our guests and respect our providers' time.

Fees for Late Cancellations: Any appointment that is not cancelled or results in a no-show within 48 hours will incur a fee automatically charged to the credit card on file.

Repeated Late Cancellations: To maintain a fair schedule, clients with three late cancellations/no-shows may be required to prepay for future services at the time of booking. This pre-payment is non-refundable for any violation of the cancellation policy.

Rescheduling: If you need to reschedule your appointment, please do so at least 48 hours in advance. Any pre-payment made will be credited towards your future service at Superior Self Aesthetics and Wellness.

As a courtesy to our providers, for non-group appointments, please provide a minimum of forty-eight (48) hours notice should you need to cancel or reschedule an appointment. You will be charged $100 if an appointment is canceled or rescheduled less than forty eight (48) hours in advance or if there is a no-show. For group appointments, there is a seventy two (72) hour cancellation policy, and the credit card on file will be charged $200 if canceled less than seventy two (72)  hours in advance. If you arrive more than ten (10) minutes late for your appointment, you may be required to reschedule to avoid disrupting other clients’ appointments. Please note, if you completed your Good Faith Examination Televisit, the cost of $50.00 is nonrefundable.

Why This Policy Matters:

We understand that scheduling changes can happen. However, this policy allows us to continue providing the highest quality service for you and all our patients. It also respects the valuable time of our team members who are often booked weeks in advance.

Pricing & Prepayments Policy:

Pricing for products and services is subject to change any time. Once prepaid, you have up to 1 year to redeem the purchased service(s).

If there are any payment issues with a client’s credit or debit card  – chargebacks, fraud issues, etc., we cannot accept credit or debit cards from the client and require payment in cash.

Refund Policy:

At Superior Self Aesthetics and Wellness, we strive to deliver exceptional results you'll love. We understand that aesthetic goals can vary, and while we customize treatments to achieve your desired outcome, individual results may differ.

If you would like to return your purchased skincare product, return the item in its original packaging unopened within thirty (30) days of purchase. We do not accept returns on opened or used products. We do not accept returns or exchanges on gift cards.

Prepayments are refundable within ten (10) days of purchase. Any aesthetic/wellness services provided by Superior Self Aesthetics and Wellness are non-refundable, regardless of satisfaction or outcome.

Child Policy:

To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services. However, we do understand if there are circumstances where this may not be possible.

Pet Policy:

For the health and safety of our clients, we have a No-Pets policy. Only working service animals are permitted

**By scheduling an appointment, you are acknowledging and agreeing to terms as above.**