Terms and Conditions
Thank you for choosing us as provider. Our goal is to provide you with highest quality care at affordable cost. To make our services available to as many patients as possible on an affordable basis, we have adopted a financial collection policy outlined below. We ask you to read the policy carefully and sign prior to any treatment.
PLEASE NOTE THAT WE DO NOT GIVE REFUNDS ON ANY SERVICE
We accept cash AMEX, Visa and MasterCard. A valid credit card will be required to schedule appointment, along with a $50 deposit that will be applied toward your service. Payment is due at the time of service. ALL CARDS ON FILE ARE ADDED TO THE SYSTEM VIA A SECURE ELECTRONIC PROCESS THAT ENSURES THE INFORMATION IS ENCRYPTED AND REMAINS SECURE. IN THE EVENT THAT WE DO NOT RECEIVE THE REQUIRED NOTICE FOR ADJUSTMENTS AND CANCELLATIONS THE FOLLOWING FEES WILL BE APPLIED TO YOUR CARD OR ALTERNATIVELY BILLED OUT TO YOU
Cancellations within 24-48hours will be required to pay 50% of treatment cost.
Cancellations within 24 hours/No Shows will be required to pay 100% of treatment cost.
If you cancel within the 48 hour period on two occasions, you will be required to pay in advance for your next treatment.
If you arrive later than scheduled, we will make every effort to accommodate your full appointment but this is not always possible. Service time may be abbreviated to avoid delays for other guests and will be charged at full value. Appointments missed by 10 minutes or more will be subject to a cancellation fee.
Exceptions include: Medical Emergencies, Contagious Sickness, etc. Please respect our service providers & other clients by staying home if you are sick. You will not be penalized for this.
If any credit card payments are declined, we will require payment balance to be made in full before booking another appointment or will be sent to collections if not resolved within 24hours.
Our charges under this agreement only include the charges for the stated date of services at this facility and do not include charges for any other date of services whether from us or any other providers and/or facilities.
ADDITIONAL PROVISIONS
1. In the event that any of the terms, covenants or conditions contained in this Agreement is held to be invalid, then any such invalidity shall not affect any other term, covenant or condition contained herein which shall remain in full force and effect, unless such term, covenant or condition is material to the intent of this Agreement.
2. You agree that if a lawsuit is filed to collect fees owed by you and/or to enforce this Agreement, the prevailing party shall have the right to collect from the other party its reasonable costs and attorney's' fees incurred in enforcing this Financial Policy and Agreement.
This Financial Policy and Agreement contains the entire agreement of the parties with respect to the subject matter of the Financial Policy. This agreement supersedes any prior agreements, understandings, or negotiations, whether written or oral. This agreement can only be amended through a written document formally executed by all parties.
We are committed to serving you with highest quality care possible at affordable cost. Every staff member at our office is ready to help you at all times. If you have any questions regarding our financial policies, please do not hesitate to ask us at any time. We thank you for your co-operation.
I have read and understand this Financial Policy and Agreement.
I authorize Livia Med Spa/Angela Spicola, APRN to charge my credit card for no-show appointments, late cancellation fees, and statement balances.
REFUND POLICY:
PRODUCTS -
At Livia Med Spa, all product sales are final. However, should you have a skin reaction to one of the products, it can be returned for in-store product credit within 7 days,
SERVICES -
At Livia Med Spa we work with each client to discuss treatment objectives and review likely outcomes, benefits and risks associated with each treatment. We offer individual treatment as well as discounted treatment package options so each client may choose the approach that is best suited for their needs and budget.
Once services are purchased they will not be refunded, however, to ensure our clients always receive the greatest experience at Livia Med Spa, unused service values (credit equivalent to the remaining amount of a treatment package) can be applied to any other service at Livia Med Spa.
All injectable treatment sales (such as, but not limited to Botox, Jeuveau, dermal fillers) are final; refunds or credits cannot be offered once treatment is completed.
Financing Options
CareCredit
We are pleased to accept the CareCredit healthcare, credit card. CareCredit lets you say "Yes" to recommended surgical and non-surgical procedures and pay for them in convenient monthly payments that fit your financial situation.
CareCredit is a credit card that helps you pay for treatments and procedures. With special financing options,* you can use your CareCredit card again and again for your treatment needs, as well as at thousands of other healthcare providers.
It's free and easy to apply and you'll receive a decision immediately. With more than 21 million accounts opened since CareCredit began nearly 30 years ago, they are the trusted source for healthcare credit cards.
Learn more by visiting www.carecredit.com or contacting our office. Ready to apply? Apply online for your CareCredit healthcare credit card today.
Affirm
Shop Now, Pay Later with Affirm
With Affirm, you can spread the cost of your purchase into simple monthly payments through our app https://liviamedspa.repeatmd.app/home. No hidden fees, no surprises — just flexible, transparent financing options to make shopping easier. Whether you're buying today or want to manage your budget, Affirm helps you pay at your pace. Choose Affirm at checkout and enjoy the flexibility you deserve.
Cherry
Buy Now. Pay Monthly. Let your money go further and take better control of your cash flow when you pay in smaller, more manageable monthly installments with Cherry. Choose from a range of monthly payment plans, with qualifying 0% APR options. Applying is simple and does not impact your credit score. If you're approved for financing, you can use your funds immediately. Manage your payment options using Cherry's self-serve patient portal https://pay.withcherry.com/livia-med-spa