Terms and Conditions

Appointment Policy

To ensure that you get an appointment for the date and time you desire, we suggest booking all

appointments a few weeks in advance. Our website displays the most up-to-date availability.

Please note that we require a credit card to reserve your appointment.

Consultations Policy

We provide consultations and in-depth skin analysis with one of our expert providers. We

believe an informed client with realistic expectations will be most satisfied with our treatments

and results. Our consultations include education about your unique skin type, a comprehensive

discussion about all options available to you, both immediate and long term, and a clear plan of

action based on your individual goals.

Cancellation Policy

As a courtesy to our providers, for non-group appointments, please provide a minimum of

twenty-four (24) hours notice should you need to cancel or reschedule an appointment. You

will be charged $100 if an appointment is canceled or rescheduled less than twenty-four (24)

hours in advance or if there is a no-show. For group appointments, there is a seventy two (72)

hour cancellation policy, and the credit card on file will be charged $200 if canceled less than

seventy two (72) hours in advance. If you arrive more than ten (10) minutes late for your

appointment, you may be required to reschedule to avoid disrupting other clients’

appointments.

Pricing & amp; Prepayments Policy

Pricing for products and services is subject to change any time. Once prepaid, you have up to 1

year to redeem the purchased service(s).

If there are any payment issues with a client’s credit or debit card or CareCredit – chargebacks,

fraud issues, etc., we cannot accept credit or debit cards or CareCredit from the client and

require payment in cash.

Returns & amp; Refunds Policy

If you would like to return your purchased skincare product, return the item in its original

packaging unopened within thirty (30) days of purchase. We do not accept returns on opened or

used products. We do not accept returns or exchanges on gift cards.

Prepayments are refundable within ten (10) days of purchase. Services received can not be

refunded.

For training courses, payments are non-refundable.