Cancellation Policy:

Thank you for choosing Anova Med Spa. 

At Anova Med Spa LLC, we understand schedules can change and unforeseen circumstances can arise. To ensure we can accommodate all of our valued clients, we kindly request adherence to our cancellation policy.

1. Cancellation Notice:
Clients must notify us of cancellations or appointment changes at least 24 hours in advance.

To cancel or reschedule, please contact us directly at 307-752-1849 during business hours.

2. Late Cancellations:
Cancellations made within 24 hours of the appointment time will incur a 50% charge of the scheduled service cost.

This fee compensates our team for the time that was set aside specifically for you.

3. No-shows:
Failing to show up for your scheduled appointment without prior notification will result in a 100% charge of the scheduled service cost.

Repeat no-shows may result in having to prepay for future services or lead to an inability to book future appointments.

4. Late Arrivals:
We understand delays can happen. However, clients arriving more than 15 minutes late may be asked to reschedule. We may decide to treat tardiness as a late cancellation and apply the applicable fee. This ensures we can provide the best service to you and our other clients.

5. Exceptions:
We recognize emergencies and special circumstances can occur. Exceptions to our policy are made on a case-by-case basis at the discretion of Anova Med Spa LLC management.

6. Booking Deposit:
For certain high-value services, we may require a deposit at the time of booking. We apply this deposit to your service total or refund it in accordance with our cancellation policy.

7. Refunds:
Cancellation fees and deposits are non-refundable except in the case of Anova Med Spa-initiated cancellations (or qualifying exceptions as determined by management).

Contacting Us:
For any questions about this policy or to make any changes to your appointment, please reach out to us at 307-752-1849.

By booking an appointment, you acknowledge and agree to our cancellation policy. This policy allows us to manage our schedule and provide the best service to all clients.

We appreciate your understanding and cooperation.