Appointment Booking- You can book appointments online through my link on my Instagram or Facebook page, that will direct you to the booking portal. Instagram: lush.bylv. Facebook: LUSH by LV.

Cancellation and Rescheduling- If you need to cancel or reschedule your appointment, we require a minimum notice of 48 hours prior to the scheduled appointment time. Failure to provide at least 48 hours' notice for a cancellation or rescheduling will result in a fee of $50. The cancellation fee will be charged to the debit/credt card on file, provided by you during the registration process, within the same day as the scheduled appointment. 

Late Arrival- We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if that ever occurs, so we can do our best to accomodate you. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time. If you arrive more than 10 minutes late to your apponitment, your appointment may be shortened, rescheduled, or canceled, if there is not enough time to complete the procedure. 

Payment- All services must be paid for at the time of service. Prices of products and services are subject to change. Price changes will not affect service packages that are already purchased. We accept credit and debit cards, and we will also be offering patient financing options. 

Payment Agreement-By receiving services at LUSH by LV, you acknowledge and agree that your are financially responsible for all charges associated with the services rendered. In the even of default, you agree to pay all costs, including but not limited to, cancellation and no show fees, collection agencies, and attorney's fees. A photocopy of this agreement shall be as valid as the original. 

Client Responsibilities- Clients are responsible for providing their medical history, treatment history, allergies, and any pre existing conditions. Clients are responsible for providing a physical form of identification prior to any services being rendered. 

Informed Consent- Prior to receiving any treatments or procedures, we require you to read and sign and informed consent form. The informed consent form will outline the risks, benefits, and potential side effects associated with the specific treatment(s) you will be receiving. We encourage you to ask any questions you may have before signing the informed consent form(s).

Returns/Refunds- Any retail products, if unopened, can be returned within 7 days of purchase. Procedures will not be refunded. 

Photo Policy- As a Med Spa, we will take pictures before treatment, and at appropriate intervals throughout your treatments. These photos are important for clinical purposes and to track progress. We reserve the right to use these photos to demonstrate pre and post procesure results. With patient consent, pictures may be used for training manuals, presentations, websites, social media, and advertisements. You will sign a photo policy consent form.