We understand that sometimes plans change. Our cancellation policy is designed to accommodate unexpected changes while ensuring we can offer the best service to all our clients.

Cancellation Notice:

• Cancellations must be made at least 24 hours or 48 hours on weekends before your scheduled appointment to avoid any charges.
• Cancellations made less than 24 hours or 48 hours on weekends in advance will incur a cancellation fee of 50% of the service.
• We understand that emergencies happen. Please contact us as soon as possible if an emergency prevents you from attending your appointment. We may waive fees on a case-by-case basis.

No-Show Policy:

• If you do not show up for your appointment and have not canceled, you will be charged the 100% of reserved services.

Rescheduling:

• You may reschedule your appointment without penalty if done at least 24 hours or 48 hours on weekends in advance.
• Rescheduling requests made less than 24 hours or 48 hours on weekends before your appointment will be treated as a late cancellation and may incur a fee.

We appreciate your understanding and cooperation. Our policy ensures that we can continue to provide timely and quality service to all clients.

For any questions or to cancel/reschedule your appointment, please contact us at 480.826.2971

 

Booking Confirmation: All bookings are subject to confirmation. Once your reservation is made, you will receive an email or text confirmation (depending on your preferences) with the details of your appointment.

Payment Policy: Full payment is required at the time of booking. Accepted payment methods include Mastercard, Visa, American Express. Payments are processed securely.

Cancellation and Rescheduling: Cancellations or rescheduling requests must be made at least 24 hours or 48 hours on weekends before the appointment. Late cancellations or no-shows may incur a fee of 100% of service.

Refunds: Refunds are only provided if cancellations are made in accordance with our cancellation policy. No refunds will be issued for missed appointments or late cancellations.

Modifications: Any changes to your booking, including date or time adjustments, must be requested at least 24 hours or 48 hours on weekends in advance and are subject to availability.

Late Arrivals: Please arrive on time for your appointment. Late arrivals may result in a shortened service time or rescheduling, depending on availability.

Health and Safety: Please inform us of any health conditions or allergies that may affect your service. We reserve the right to refuse service if health and safety concerns arise.

Privacy Policy: Your personal information will be used solely for booking and communication purposes. We adhere to strict privacy practices and do not share your information with third parties.

Liability: We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the amount paid for the booked service.

Terms of Service: By booking online, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time.

For further assistance or inquiries, please contact us at 480.826.2971