Booking Terms & Appointment Policy

1. No card needed to book. We don't ask for credit card information to reserve your appointment, and payment is due at your visit.
2. Changing or cancelling. If you need to reschedule or cancel, please give us at least 24 hours' notice. This frees the time for another client. You can call (978) 233-9370 or use the link in your confirmation email.
3. Arrive a little early. Please arrive 10–15 minutes before your appointment. If you're new, complete the paperwork we send you ahead of time.
4. Running late. If you're more than 15 minutes late, we may need to shorten or reschedule your appointment so the next client isn't delayed.
5. Missed appointments. If you miss appointments without notice, we may ask for a card on file before future bookings.
6. Your privacy. Your information is kept confidential and handled in line with HIPAA.