Cancellation Policy:
We require a minimum of 24 hours’ notice for any appointment cancellations or rescheduling. Appointments canceled with less than 24 hours’ notice will incur a late cancellation fee of $50. Also, a no-show fee of $50 will apply if you do not call or show up for your appointment.

Deposit Policy:
Certain services require a non-refundable deposit at the time of booking. Deposits are applied toward your service total at checkout. Deposits are forfeited in the event of late cancellation or no-show.

Card on File Policy:
A valid credit card is required to secure your appointment. By booking online, you authorize So Well Medspa to charge the card on file for applicable cancellation, no-show, or late arrival fees.

Late Arrival Policy:
Clients arriving more than 15 minutes late may need to reschedule and may be subject to cancellation fees to protect the schedules of other clients.

Package Policy:
Package services must be used within the designated timeframe. Missed package appointments without proper notice may result in forfeiture of that session.

By proceeding with online booking, you acknowledge and agree to these terms.