Cancellation Policy

If any changes need to be made to your appointment, please notify us at least 24 hours in advance.

If you cancel within 24 hours of your appointment, a 10% non-refundable deposit will be required to reschedule your appointment. $20 fee for consults. 

Refund Policy

1. All Sales Are Final – Payments for services, treatments, packages, and products are non-refundable once purchased. This includes prepaid sessions, promotional packages, and gift cards.

2. No Refunds on Completed Services – Once a treatment has been performed, no refunds will be issued, regardless of the results. We encourage clients to consult with our specialists before booking to ensure they choose the best treatment for their needs.

3. Deposits & Cancellations – Some services may require a deposit at the time of booking. Deposits are non-refundable but may be applied to rescheduled appointments if changes are made at least 24-48 hours in advance. Late cancellations or no-shows may result in forfeiture of the deposit.

4. Package & Membership Policy – Multi-session packages and memberships are non-refundable and potentially non-transferable. If you are unable to complete a package, unused sessions cannot be exchanged for cash but may be transfered to other services.

5. Product Sales – All skincare and retail product sales are final. We do not offer refunds. If there is an interaction with your new product, we may offer an exchange of equal value.

No Show Policy

10% non-refundable deposit will be required to reschedule your appointment and is non-refundable. $20 fee for consults.  

In House Policies