Terms and Conditions
Terms & Conditions, Cancellation Policy, Deposit Policy, and In-House Policies
Welcome to Society Wellness and Skin Spa, and thank you for choosing us for your aesthetic and wellness needs. The following policies are designed to ensure clarity, respect for everyone’s time, and the highest standard of care. By booking an appointment, you acknowledge and agree to the following terms:
Terms & Conditions
All clients are expected to adhere to the policies outlined below. These guidelines are in place to protect the time and resources of our team and to deliver a professional, efficient, and safe environment for all guests. We reserve the right to modify these policies at any time with prior notice. Continued use of our services implies agreement with the most current version of these terms.
Cancellation Policy
We understand that life happens and plans may change. However, to provide the best service to all of our clients, we enforce a strict cancellation policy.
Cancellations or rescheduling must be made at least 48 hours prior to your appointment time.
Appointments canceled with less than 48 hours’ notice will incur a 50% cancellation fee based on the total cost of the scheduled service(s).
No-call, no-show appointments will be charged 100% of the scheduled service amount.
Cancellation fees will be automatically charged to the card on file.
We appreciate your understanding and cooperation in helping us manage our schedule efficiently.
Deposit Policy
To confirm and hold any appointment, a non-refundable deposit is required at the time of booking.
Deposit amounts may vary depending on the service but will be applied toward the final cost of your treatment.
If you fail to show up for your appointment or cancel within the 48-hour window, your deposit will be forfeited.
A valid credit or debit card is required to be kept on file for all clients. This card may be used for deposits, cancellation fees, or outstanding balances.
In-House Policies
We strive to maintain a peaceful, safe, and professional environment. To ensure a smooth experience for everyone:
New clients are required to arrive at least 10 minutes prior to their scheduled appointment to complete any necessary intake or consultation forms.
Clients arriving more than 10 minutes late may have their appointment shortened or rescheduled at the discretion of the provider. Late arrivals are still subject to the full service charge.
To preserve a calm and relaxing atmosphere, we kindly ask that all cell phones be silenced and that conversations be kept to a minimum while in the treatment area.
Any inappropriate or disrespectful behavior toward staff or other clients will result in immediate termination of the appointment and may lead to denial of future services.
If you have any questions or require clarification on any of the above policies, please do not hesitate to contact us. Thank you for your trust and cooperation — we look forward to providing you with exceptional care.