Peacock Health Collective – Online Booking Terms & Conditions

By booking an appointment online, you agree to these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree, please do not schedule or use our services.

1. Acceptance of Terms

By booking an appointment online, you agree to these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree, please do not schedule or use our services.

2. Nature of Services

Peacock Health Collective PLLC (“the Practice”) provides:
- Concierge medical and telehealth services for hormone therapy, weight management, and lifestyle optimization.
- In-person aesthetic treatments including injectables, skin rejuvenation, and regenerative procedures.

All medical and aesthetic treatments are provided by a licensed medical provider and may require consultation and medical clearance before treatment.

3. Medical Disclaimer

All information provided on our website, social media, or booking platform is for educational and informational purposes only and should not be construed as medical advice.
Results vary. No guarantees are made regarding outcome, longevity, or satisfaction.
All procedures carry potential risks; these will be reviewed and consented to prior to treatment.

Emergency Care: Peacock Health Collective does not provide emergency services. If you experience a medical emergency, call 911 or visit your nearest emergency department.

4. Booking, Deposits & Cancellations

A non-refundable deposit is required to secure your appointment and will be applied to your treatment cost.
Cancellations or reschedules require at least 24–48 hours’ notice. Missed or late-cancel appointments will result in forfeiture of the deposit.
Repeated no-shows may result in denial of future bookings.

5. Payment Terms

All payments are due at the time of service.
Accepted forms of payment: credit/debit card, HSA/FSA (where applicable), or approved financing partners (e.g., Cherry, CareCredit).
Prices are subject to change without notice.
Refunds are not provided for completed services or purchased medications.

6. Consent & Treatment Authorization

By booking online, you acknowledge:
- You must complete medical intake forms and disclose accurate health history prior to treatment.
- You authorize Peacock Health Collective’s providers to perform the procedures for which you are scheduled.
- The provider reserves the right to decline or modify treatment if medically contraindicated.

7. Telehealth Notice (for Hormone & Lifestyle Programs)

You agree to receive care through secure telehealth platforms in compliance with HIPAA regulations.
You understand that telehealth has limitations, including lack of physical examination, and that you may be referred for in-person evaluation when appropriate.
You must be located in Illinois (or the licensed state of your provider) at the time of the telehealth visit.

8. Product & Prescription Policy

Compounded medications, peptides, and prescription therapies are dispensed through partner pharmacies.
All medication sales are final once the order has been processed.
Shipping fees and pharmacy timelines vary; Peacock Health Collective is not responsible for carrier delays.

9. Liability Disclaimer

To the fullest extent permitted by law, Peacock Health Collective PLLC and its affiliates are not liable for any damages, injuries, or adverse outcomes arising from or related to your use of our website, booking system, or services.
By proceeding with any treatment, you assume all known and unknown risks associated with elective medical or aesthetic care.

10. Privacy & Confidentiality

All personal and medical information collected through the booking platform is confidential and protected under HIPAA and state privacy laws.

11. Photography & Marketing

Before-and-after photos may be taken for medical documentation and, with your separate written consent, may be used for marketing purposes.

12. Intellectual Property

All logos, branding, text, and images associated with Peacock Health Collective are the property of Peacock Health Collective PLLC and may not be used without written permission.

13. Governing Law

These Terms are governed by the laws of the State of Illinois. Any disputes will be resolved through binding arbitration in Cook County, Illinois.

14. Contact

For questions or concerns:
Peacock Health Collective PLLC
📞 312-877-2298
📧 info@peacockhealthcollective.com