Terms and Conditions

Innovative Vitality

Terms & Agreements

By scheduling an appointment with Innovative Vitality, you agree to the following Terms and Conditions:

Medical Services Disclaimer

All services provided by Innovative Vitality are based on clinical evaluation, medical necessity, and provider discretion. Scheduling an appointment does not guarantee treatment, prescriptions, or specific outcomes.

Payment Responsibility

Payment is due at the time of service unless otherwise specified. By booking an appointment, you authorize Innovative Vitality to charge your payment method for:

Telehealth Services

Telehealth appointments require patients to be physically located in a state where the provider is licensed at the time of service. You agree to provide accurate location information.

Communication Consent

By scheduling an appointment, you consent to receive communications from Innovative Vitality including:

These communications may be sent via phone, text message, or email 📱

Treatment Eligibility

All treatments, medications, and services are prescribed only if medically appropriate. Innovative Vitality reserves the right to decline treatment for safety reasons.

Policy Updates

Innovative Vitality reserves the right to update policies at any time. Continued use of services indicates acceptance of current policies.

Cancellation Policy

At Innovative Vitality, we strive to respect your time and the time of other patients.

24-Hour Cancellation Policy

Appointments must be cancelled or rescheduled at least 24 hours prior to your scheduled appointment.

Late Cancellation Fee

Appointments cancelled within 24 hours may be subject to a late cancellation fee.

No-Show Policy

Patients who do not attend their appointment without notice will be charged a no-show fee.

Repeat Missed Appointments

Multiple missed appointments may result in:

Emergency situations may be reviewed at provider discretion.

Deposit Policy

To reserve your appointment time, Innovative Vitality may require a deposit.

Deposit Requirements

Certain appointments may require a non-refundable deposit at the time of booking.

Deposit Application

Deposits will be applied toward your total service cost.

Deposit Forfeiture

Deposits will be forfeited if:

Rescheduling

Deposits may be transferred one time if rescheduled with at least 24 hours notice.

Refund Policy

Deposits are non-refundable unless otherwise specified.

In-House Policies

Arrival Policy

Please arrive 10–15 minutes early for your appointment. Late arrivals may require rescheduling ⏰

Identification Requirement

Valid government-issued ID may be required for all patients.

Medication & Treatment Policy

All medications and treatments are prescribed at provider discretion based on medical necessity and safety.

Membership Policies (If Applicable)

Innovative Vitality membership programs include:

If multiple months of medication are dispensed and treatment is discontinued early, patients remain financially responsible for the full amount.

Refund Policy

Due to the nature of medical services:

Minor Policy

Patients under 18 must be accompanied by a parent or legal guardian.

Respectful Conduct Policy

Innovative Vitality maintains a respectful and professional environment. We reserve the right to refuse service for:

Agreement

By scheduling an appointment with Innovative Vitality, you acknowledge that you:

✔ Have read and understand these policies
✔ Agree to the Terms & Agreements
✔ Accept financial responsibility
✔ Agree to cancellation and deposit policies