At Montrose Day Spa your appointments are very important to us.

 We understand that from time-to-time appointments may need to be changed or cancelled.

In consideration for our therapists & other guests we ask that a minimum of 24 hours’

notice be given in the event that you need to cancel, reschedule or change your appointments.

If you DO NOT cancel 24 hours in advance, 50% of your service(s) will be charged to your credit card on file.

Cancellation Policy

Please understand that we have reserved an appointment especially for you. In consideration for our guests & therapists, we request 24 hours notice should you need to cancel or reschedule your appointment.

Appointments that are missed that neglect to give notice will result in a note put in the client's file. For multiple no call / no shows, we will require prepayment at time of booking.

Due to a history of no call / no shows for Saturday appointments, a 50% deposit will be requested at the time of booking.

We send out reminder SMS messages via text or email prior to your appointment time. Please respond 'yes' or 'no.' If our staff becomes sick or a life issue happens, we will call you ASAP to reschedule.