Privacy Policy

Darby James Salon & Spa – Privacy Policy

Effective Date: January 1st, 2024

1. Introduction
At Darby James Salon & Spa, your privacy and the confidentiality of your personal and medical information are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our salon and spa services, including our online booking system powered by Envision Cloud.

2. Information We Collect
When you book an appointment or use our services, we may collect:

  • Personal Information: Name, phone number, email, address.

  • Payment Information: Credit/debit card details are collected securely through Envision Cloud. Payments are stored on secure servers managed by the software company and cannot be accessed by our staff personally.

  • Medical Information: Relevant health, skin, or medical history will only be requested onsite or directly through your technician for spa or medspa services.

  • Service Information: Details about the services you request or receive, including hair, skin, spa, and medspa treatments.

3. How We Use Your Information
We use your information to:

  • Schedule and manage your appointments.

  • Provide personalized salon, spa, and medspa services.

  • Communicate important updates about your appointments, promotions, or changes to services.

  • Process payments, including deposits, balances, and cancellation/no-show fees.

  • Maintain compliance with applicable laws and professional standards.

4. Protection of Your Information

  • All personal and medical information is securely stored and accessed only by authorized personnel.

  • Medical information related to medspa services is protected under HIPAA and will never be shared without your consent, except as required by law.

  • Payment information is processed securely through Envision Cloud servers and is not stored on our personal systems or accessible by staff.

5. Sharing Your Information
We do not sell, rent, or share your personal or medical information with third parties for marketing purposes. Information may be shared with:

  • Authorized employees of Darby James Salon & Spa as needed to provide services.

  • Service providers (e.g., Envision Cloud) who assist with booking, payments, or software management under strict confidentiality agreements.

6. Your Rights
You have the right to:

  • Access and correct your personal and medical information.

  • Request restrictions on the use or disclosure of your information.

  • Receive a copy of this Privacy Policy at any time.

7. Online Booking
When you book online via Envision Cloud, only personal and appointment-related information is collected. Medical information is never collected online and will only be obtained onsite or through your technician. By using the online booking system, you consent to the collection, storage, and use of your personal information as described in this policy.  Prcing and time blocking will very depending on stylist that you are booking with. 

8. Changes to This Policy
Darby James Salon & Spa reserves the right to update this Privacy Policy at any time. Changes will be posted on our website and updated in the Envision Cloud booking system.

9. Contact Us
If you have questions about this Privacy Policy or your personal/medical information, please contact us at:

Darby James Salon & Spa
 11411 Business Park Cirlce, Ste 200, Firestone, Co, 80504
 303.776.3050
 darbyjamessalon@gmail.com