Privacy Policy

PRIVACY POLICY

Effective Date: January 1, 2024

1. Introduction

At Darby James Salon & Spa, we are committed to protecting the privacy and confidentiality of our guests. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our salon and spa or use our online booking system powered by Envision Cloud.

A complete Privacy Policy outlining our data practices is also available on our website.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, phone number, email address, and physical address
  • Payment Information: Securely processed through Envision Cloud. This data is encrypted and not accessible to our staff
  • Service Information: Details related to services you request or receive
  • Health Information: Collected only in person when necessary to support safe and effective treatment
  • Minors (Under 18): Services require prior written consent from a parent or legal guardian. A guardian must be present at check-in, and no services are performed without documented authorization

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide personalized salon, spa, and medspa services
  • Communicate about appointments and service updates
  • Process payments, deposits, and applicable fees
  • Maintain legal and professional compliance

4. Protection of Your Information (HIPAA, Privacy & Consent Compliance)

We take the protection of your information seriously.

  • Access is limited to authorized staff for service delivery
  • Payment information is securely handled through Envision Cloud and never stored or visible to our team
  • Health-related information is protected under applicable privacy standards, including HIPAA where applicable
  • All required HIPAA acknowledgments, intake forms, consent forms, and privacy disclosures must be completed prior to receiving services
  • If required documentation is not completed in advance, services may be delayed, rescheduled, or unable to be performed
  • Health information is used only when necessary to ensure safe and appropriate care

5. Sharing of Information

We do not sell or share personal information for marketing purposes.

Information may be shared only with:

  • Authorized staff as needed to provide services
  • Trusted providers such as Envision Cloud under confidentiality agreements
  • Legal authorities when required by law

6. Online Booking

When booking online, only essential personal and appointment information is collected. Health-related information is never collected online and is only gathered in person when necessary for treatment.

By booking online, you consent to the collection and use of your information as described in this policy. Pricing, timing, and availability may vary depending on provider selection.

7. Your Rights

You may request to:

  • Access or correct your personal information
  • Restrict how your information is used
  • Receive a copy of this Privacy Policy at any time

8. Updates

We may update this Privacy Policy as needed. The most current version will always be available on our website and booking system.

9. Contact

Darby James Salon & Spa
11411 Business Park Circle, Suite 200
Firestone, CO 80504
303-776-3050
darbyjamessalon@gmail.com