Privacy Policy

Last Updated: 2/8/2025

Thank you for choosing VIVE Medical Aesthetics (“VIVE”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.vive4me.com or use our services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our services.

1. Information We Collect

a. Personal Information:
We may collect personally identifiable information (PII) such as your name, email address, phone number, mailing address, and any other details you provide when booking an appointment, filling out forms, or communicating with us. In the context of providing our medical and aesthetic services, we may also collect health-related and treatment information that is necessary for your care.

b. Payment Information:
When you purchase services, we collect payment information (e.g., credit card details) via secure third-party processors. We do not store your full credit card details on our servers.

c. Usage Data:
When you visit our website, we automatically collect certain information such as your IP address, browser type, operating system, pages visited, and other usage data. This data helps us understand how visitors interact with our website and improves our services.

d. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your user experience, analyze trends, and administer the website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, maintain, and improve our services and website.
• Schedule and manage appointments and consultations.
• Process payments and manage transactions.
• Respond to your inquiries and provide customer support.
• Send you updates, newsletters, and marketing communications (with your consent where required by law).
• Ensure the security and integrity of our services.
• Comply with legal obligations and enforce our policies.

3. How We Share Your Information

Your information is not sold or rented to third parties. We may share your personal information in the following circumstances:

• Service Providers: We may disclose your information to trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, and marketing). These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may share your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will take reasonable steps to ensure that your privacy rights continue to be protected in such transfers.
• With Your Consent: We may share your information with other parties when you have provided your explicit consent to do so.

4. Data Security

We implement appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security system is completely impenetrable. You are responsible for keeping your passwords and other account information confidential.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once your information is no longer needed, we will take reasonable steps to securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: The right to know what information we have about you.
• Correction: The right to have inaccurate or incomplete information corrected.
• Deletion: The right to request deletion of your personal data, subject to certain exceptions.
• Opt-Out: The right to opt-out of receiving marketing communications.
• Objection: The right to object to certain processing of your personal information.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We may need to verify your identity before processing your request.

7. International Data Transfers

If you access our services from outside the United States, please be aware that your information may be transferred to and processed in the United States where data protection laws may differ from those in your jurisdiction. We take appropriate measures to safeguard your information during such transfers.

8. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from persons under 18. If you believe that we have inadvertently collected such information, please contact us immediately so we can take appropriate measures to remove the data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When significant changes are made, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, by other means such as email. Your continued use of our services after such modifications indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

VIVE Medical aEsthetics:

9817 Talons Way 

Verona, WI 53593

stephanie@vive4me.com

(608)745-2834