Expert Skin Solutions is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number, address), date of birth, and payment information.

• Health Information: Medical history, skin concerns, treatment records, and other relevant health-related details.

• Technical Information: IP address, browser type, device information, and browsing activity on our website.

• Communications: Messages, feedback, and inquiries sent to us via email, forms, or other means.

• Booking Information: Details related to appointments scheduled through our website, including date, time, and selected services.

2. How We Use Your Information

We use your information to:

• Provide and personalize our medspa services.

• Process payments and schedule appointments.

• Maintain treatment records and track progress.

• Respond to inquiries and customer support requests.

• Improve our website and services through analytics and user feedback.

• Facilitate online booking and appointment reminders.

• Comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information in the following situations:

• With Service Providers: We may share data with third-party vendors assisting in appointment scheduling, payment processing, or marketing.

• Legal Obligations: If required by law, subpoena, or government request.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request details about how your information is used and shared.

6. Retention of Information

We retain your information as long as necessary to provide our services and comply with legal obligations. Medical records are stored in accordance with industry regulations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the "Effective Date" noted.

9. Website Booking and Appointment Management

When you book an appointment through our website, we collect necessary details to confirm and manage your booking. This includes your contact information, selected services, and payment details when applicable. We may send appointment confirmations, reminders, or updates via email or SMS.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Expert Skin Solutions

Info@expertskinsolutions.com

704-946-9890