Privacy Policy

Last Updated: June 16, 2025

Peak Wellness Centers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.peakwellnessillinois.com or use our services. By accessing our site or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Contact Details: Name, email, phone number, address.
• Health Information: Medical history, treatment preferences (collected only with consent for service purposes).
• Payment Information: Credit/debit card details (processed securely via a third-party payment processor).

Automatically Collected Data

• Usage Data: IP address, browser type, pages visited, time spent on site (via cookies and analytics tools).
• Cookies: We use cookies to enhance user experience (you can disable them in your browser settings).

2. How We Use Your Information

We may use your data for:

• Scheduling and managing appointments.
• Providing and personalizing wellness services.
• Processing payments and sending receipts.
• Sending appointment reminders, promotions, or newsletters (with opt-out options).
• Improving our website and services.
• Complying with legal obligations.

3. Sharing Your Information

We do not sell your data. However, we may share it with:

• Service Providers: Payment processors, booking software, email services (under confidentiality agreements).
• Healthcare Providers: With your consent, for treatment coordination.
• Legal Compliance: If required by law (e.g., court orders, public health mandates).

4. Data Security

We implement industry-standard measures (encryption, secure servers, access controls) to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on applicable laws, you may:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Withdraw consent for health data processing (may affect services).
• Request data portability (where applicable).

To exercise these rights, contact us at Team@pwcenters.com/815-348-5868.

6. Third-Party Links

Our website may link to external sites (e.g., social media, payment gateways). We are not responsible for their privacy practices.

7. Children’s Privacy

We do not knowingly collect data from minors under 16 without parental consent.

8. Changes to This Policy

We may update this policy periodically. Updates will be posted on our website with a revised "Last Updated" date.

9. Contact Us

For privacy-related questions, contact:
📞 815-348-5868
✉️ Team@pwcenters.com
📍 12337 S Rt 59, Ste 111, Plainfield, IL 60585