Privacy Policy

Effective Date: 01/06/2023

Midwest Integrative Health is committed to protecting your personal health information in accordance with federal and state law. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Illinois law, including the Illinois Personal Information Protection Act (815 ILCS 530/) and the Medical Patient Rights Act (410 ILCS 50/).

1. Information We Collect

We may collect and maintain the following types of personal and health-related information:

Name, address, date of birth, phone number, email address
Insurance information and payment details
Health history, medical conditions, test results, medications
Communications via our patient portal or email
Information shared during telehealth sessions

2. Use of Information

Your information is used to:

Provide and coordinate medical care and services
Communicate with you about your care and appointments
Bill insurance and process payments
Comply with legal and regulatory requirements
Improve our services and treatment outcomes

3. Disclosure of Information

We may share your information with:

Other healthcare providers involved in your care
Insurance companies or third-party payers
Diagnostic labs and medical service providers
Government and public health authorities when required by law
Third-party vendors under HIPAA-compliant agreements

We do not sell your personal or medical information.

Illinois law requires that we notify you in the event of a breach involving your unencrypted personal or health information. Notification will occur without unreasonable delay, and no later than 45 days following discovery of the breach.

4. Your Rights Under Illinois and Federal Law

As a patient, you have the right to:

Access and receive a copy of your medical records
Request corrections to your health information
Request restrictions on the use or sharing of your data
Receive an accounting of disclosures of your information
Request confidential communications (e.g., specific phone number or address)
File a complaint if you believe your privacy rights have been violated

You also have rights under Illinois’ Medical Patient Rights Act, including the right to:

Receive information in a way you understand
Participate in decisions regarding your care
Refuse treatment, except as otherwise provided by law

To exercise these rights, contact our Privacy Officer using the contact information below.

5. Telehealth & Electronic Communication

If you receive services via telehealth, your sessions are protected by encryption and comply with HIPAA and Illinois law. By using telehealth, you consent to the exchange of medical information electronically.

We recommend using our secure Patient Portal for electronic communications. If you choose to use email or text messaging, please understand that these may not be fully secure.

6. Data Protection and Security

We implement industry-standard physical, administrative, and technical safeguards to protect your information. In compliance with Illinois PIPA, we take additional steps to protect "personal information," including notifying affected individuals of certain breaches.

7. Changes to This Policy

We may update this Privacy Policy as needed to reflect legal or operational changes. The updated version will be posted on our website with a new effective date.

8. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Midwest Integrative Health
222 S Randolph St. Macomb, IL 61455
📞 (309) 837-0342
✉️ admin@midwest-integrative.com
🌐 www.midwest-integrative.com

You may also file a complaint with:
Illinois Department of Public Health
https://dph.illinois.gov
or
U.S. Department of Health & Human Services (HHS)
https://www.hhs.gov/hipaa/filing-a-complaint/index.html