Eternal MedSpa is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email, phone number, mailing address, and payment details submitted through our website or in person.

Health Information: Information shared through appointment forms, online booking, or treatment consultations (protected under HIPAA, when applicable).

Technical Information: IP address, browser type, device data, and usage behavior collected via cookies or analytics tools.

2. How We Use Your Information
We use your information to:

Schedule and manage appointments
Process payments
Communicate important updates or promotions
Improve website performance and user experience
Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.

3. Protection of Your Data
We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information. However, no online system is entirely secure, and we cannot guarantee absolute protection.

4. Sharing Information
We may share your information with:

Licensed providers within Eternal MedSpa for treatment or scheduling purposes

Trusted third-party service providers (e.g., payment processors or marketing platforms) under confidentiality agreements

Government or legal authorities, only when required by law

5. Your Rights
You have the right to:

Request access to or correction of your personal information

Withdraw consent for marketing communications at any time

Request deletion of non-medical data, where legally permissible

To make a request, contact us using the details below.

6. Cookies and Analytics
Our website may use cookies to enhance your experience and collect data on how users interact with our site. You can manage cookie preferences through your browser settings.

7. HIPAA Notice
Health information collected for clinical services may be subject to the Health Insurance Portability and Accountability Act (HIPAA). Any such information is handled in compliance with applicable HIPAA standards. A separate Notice of Privacy Practices may be provided at the time of care.

8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or business operations. The latest version will always be posted on this page.

10. Contact Us
For questions, requests, or concerns about your privacy, please email ClientServices@eternal-medspa.com.