Privacy Policy

The Wellness Lounge respects your privacy and is committed to protecting your personal information. By using our website, booking an appointment, purchasing services, or communicating with our team, you acknowledge that we may collect information you provide, including your name, contact information, date of birth, appointment information, payment information, and health information voluntarily submitted through intake forms or other communications. We use this information to schedule and manage appointments, provide requested services, process payments, communicate with you regarding your appointments or care, maintain appropriate records, improve our services, and comply with applicable legal and regulatory requirements. Payment information may be securely processed and stored by our booking or payment providers, and The Wellness Lounge generally does not have access to your complete credit or debit card number. We do not sell your personal or health information. Information may be shared with trusted service providers, laboratories, healthcare professionals, payment processors, or technology providers when necessary to provide services or operate our business, or when disclosure is required by law. When applicable, protected health information is handled in accordance with HIPAA and other applicable privacy laws, and our Notice of Privacy Practices governs the use and disclosure of protected health information. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no electronic system can be guaranteed to be completely secure. By providing your phone number or email address, you consent to receive appointment confirmations, reminders, account communications, and other communications you have authorized, and mobile information will not be sold or shared with third parties for their own marketing or promotional purposes. Our website may use cookies, analytics, and third-party services to support website functionality and improve your experience. We retain information as reasonably necessary to provide services, maintain required medical and business records, and meet applicable legal obligations. We may update this Privacy Policy periodically, and continued use of our website or booking services following an update constitutes acknowledgment of the revised policy. Questions regarding our privacy practices may be directed to The Wellness Lounge.