Privacy Policy — Marcos Medical Aesthetics & Wellness

Effective Date: October 2025

At Marcos Medical Aesthetics & Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you schedule appointments or interact with our website and online booking platform.

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1. Information We Collect

When booking an appointment or contacting us online, we may collect:

• Your name, email address, phone number, and other contact details.

• Basic demographic information (such as gender or date of birth, if applicable).

• Medical or treatment history you voluntarily provide to help us deliver care.

• Payment information for deposits or services (processed securely).

We collect this information only for business and patient care purposes.

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2. How We Use Your Information

We use your information to:

• Schedule and manage your appointments.

• Communicate important details such as confirmations, reminders, and updates.

• Personalize your experience and recommend appropriate treatments.

• Process payments and maintain accurate billing records.

• Comply with medical, legal, and regulatory requirements.

We do not sell or share your personal information for marketing or third-party use.

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3. Data Protection & Security

All information collected through our booking platform and patient management system (PatientNow) is encrypted and stored in compliance with HIPAA and PCI security standards. Access is restricted to authorized personnel only.

We take appropriate technical and administrative measures to prevent unauthorized access, disclosure, or misuse of your personal data.

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4. Communications & Consent

By submitting your information or booking online, you consent to receive appointment confirmations, reminders, and practice updates via text or email. You may opt out of non-essential communications at any time by contacting our office.

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5. Third-Party Services

Our website and booking tools may contain links to external sites (e.g., payment processors, social media, or educational resources). We are not responsible for the privacy practices or content of those third-party sites.

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6. Your Rights

You have the right to:

• Access or request a copy of your personal information.

• Request corrections to inaccurate information.

• Withdraw consent for certain types of data processing.

To exercise these rights, please contact us directly.

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7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in technology, law, or our business operations. Updates will be posted on our website with a revised effective date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Marcos Medical Aesthetics & Wellness
📍 503 Med Court, Suite 102, San Antonio, TX 78258
📞 210-536-0636
🌐 www.marcosmedical.com