Privacy Policy
Effective 10/28/2025
Last Updated 10/28/2025
Welcome to Renove Medical Spa (“Renove,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal and medical information when you visit our website, schedule an appointment, or receive treatment at our facility.
1. Information We Collect
We collect information to provide safe, effective, and personalized services. The types of information we may collect include:
Personal Information
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Name, address, phone number, and email address
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Date of birth, gender, and emergency contact information
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Payment details (credit/debit card information)
Medical Information
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Health history, allergies, medications, and past procedures
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Photographs taken for treatment documentation and progress
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Treatment notes and provider recommendations
Technical Information
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IP address, browser type, and device data when you visit our website
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Cookies or similar technologies used for analytics and website functionality
2. How We Use Your Information
Renove Medical Spa uses your information to:
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Schedule and manage appointments
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Provide medical and aesthetic treatments safely and effectively
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Process payments and maintain accurate billing records
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Communicate about appointments, services, promotions, and follow-ups
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Improve our website, services, and client experience
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Comply with medical, legal, and regulatory obligations
We will never sell or rent your personal or medical information.
3. How We Protect Your Information
We take your privacy seriously and implement multiple safeguards to protect your data:
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Medical and personal records are stored securely in compliance with HIPAA (Health Insurance Portability and Accountability Act).
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Our systems use encryption and secure networks to prevent unauthorized access.
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Only authorized staff and medical professionals have access to your records.
4. Information Sharing & Disclosure
We may share information only when necessary and in the following limited situations:
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With your consent for treatment coordination or referrals
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With third-party service providers (such as payment processors or booking software) who are bound by confidentiality agreements
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When required by law, subpoena, or public health authority
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To protect the safety, rights, or property of Renove Medical Spa, our staff, or our clients
5. Your Rights
As a client of Renove Medical Spa, you have the right to:
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Access your medical and personal information upon request
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Request corrections to inaccurate or outdated information
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Withdraw consent for marketing communications at any time
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Request deletion of non-medical personal data, subject to legal retention requirements
Requests can be submitted in writing to privacy@renovemedspa.com or mailed to our address below.
6. Email & Marketing Communications
By providing your email address, you consent to receive appointment reminders, newsletters, and special offers.
You may opt out of promotional emails at any time by clicking “Unsubscribe” or contacting us directly.
Please note: You will still receive necessary appointment or service communications.
7. Retention of Information
We retain client and medical records for as long as required by federal and state medical record retention laws.
Non-medical personal information is retained only as long as needed for business or legal purposes.
8. Cookies & Website Analytics
Our website may use cookies to enhance your browsing experience and gather anonymous usage statistics.
You can disable cookies in your browser settings, but some website features may not function properly if you do so.
9. Updates to This Privacy Policy
Renove Medical Spa reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on our website with an updated “Effective Date.”
We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Renove Medical Spa
1850 W Lake Houston Parkway
Kingwood, TX 77339
Email: renovekingwood@gmail.com
Phone: 832-644-8338