RIVIR IV INFUSION STUDIO, LLC

Privacy Policy

Effective Date: 01/01/2026

At RIVIR IV Infusion Studio, LLC ("RIVIR," "we," "us," or "our"), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, safeguard, and respect your information when you interact with our website, inquiry forms, and services.

1. Information We Collect

When you submit an inquiry through our website contact forms, we collect information you voluntarily provide, which may include:

•        Your name and contact information (email address, phone number)

•        Information about your wellness goals or areas of interest

•        Any additional details you choose to share in your inquiry

We do not collect health information through our inquiry forms. Any health-related information is collected only after you become a client and complete a comprehensive clinical intake with a licensed medical provider in accordance with applicable healthcare privacy regulations.

2. Confidentiality of Inquiries

All inquiries submitted through our contact forms are treated with the utmost confidentiality. We maintain strict privacy protocols and handle your information with the same level of discretion and respect we apply to protected health information under the Health Insurance Portability and Accountability Act (HIPAA).

Your inquiry information is accessible only to authorized RIVIR personnel who require access to respond to your request and provide you with information about our services.

3. How We Use Your Information

We use the information you provide to:

•        Respond to your inquiries and questions

•        Provide information about our services and wellness pathways

•        Schedule consultations with licensed medical providers

•        Communicate with you about our services, with your consent

•        Improve our website and client experience

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security assessments.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but remain committed to safeguarding your data using industry-standard practices.

5. We Do Not Sell Your Data

RIVIR does not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Your information is used solely to provide you with the personalized, clinical-grade service experience that defines RIVIR.

6. Limited Third-Party Sharing

We may share your information only in the following limited circumstances:

•        With licensed medical providers who conduct clinical consultations and direct your personalized therapy plans

•        With service providers who assist in operating our website or conducting our business, under strict confidentiality obligations

•        When required by law or to protect our rights, safety, or the rights and safety of others

•        In connection with a business transfer, merger, or acquisition, where your information would remain subject to the protections of this Privacy Policy

7. Your Privacy Rights

You have the right to:

•        Access the personal information we hold about you

•        Request correction of inaccurate information

•        Request deletion of your information, subject to legal and regulatory requirements

•        Opt out of marketing communications at any time

•        Withdraw consent where we rely on consent as the legal basis for processing

To exercise these rights or for questions about your privacy, please contact us using the information provided below.

8. Protected Health Information

Once you become a client and receive services, any health information collected during clinical consultations and service delivery is protected as Protected Health Information (PHI) under HIPAA. We maintain separate HIPAA-compliant policies and procedures governing the use and disclosure of PHI, which will be provided to you as part of your clinical intake process.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

RIVIR IV Infusion Studio, LLC

Email: renew@rivirspa.com

Subject Line: Privacy Inquiry

RIVIR IV Infusion Studio, LLC

Where clinical excellence meets elevated experience