The Garden of Drip ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website, our messaging programs, and the services we provide at our location. 

INFORMATION WE COLLECT
We collect information you provide directly to us and information needed to deliver care and run our business, including: Contact details such as your name, mobile phone number, email address, and mailing address. Appointment and treatment information, including the services you receive and related health information necessary to provide care. Payment information and a valid form of identification retained in accordance with our booking and cancellation policy. Communications between you and our team, including text messages and their content.

HOW WE USE YOUR INFORMATION 
We use your information to: Schedule, confirm, and remind you about appointments. Provide, coordinate, and follow up on the services and treatments you receive. Send transactional and customer-care text messages, including weight-management and dosing check-ins, when you have consented to receive them. Process payments and apply our booking, deposit, and cancellation policies. Respond to your questions and provide customer support. Comply with our legal, regulatory, and professional obligations.

TEXT MESSAGING (SMS)
If you provide your mobile number and consent, we may send you appointment reminders, confirmations, care follow-ups, and weight-management check-in messages. Consent to receive text messages is collected directly from you, typically at the time you book or receive services, and is not a condition of purchase. Message frequency varies based on your appointments and care needs. Message and data rates may apply, depending on your mobile carrier and plan. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. We do not sell or share your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

HOW WE SHARE INFORMATION
We share personal information only as needed to operate our business and provide care, and never for unrelated marketing. Limited categories of recipients may include: Service providers who perform functions on our behalf (for example, scheduling, payment processing, and secure messaging delivery), who are permitted to use the information only to perform those services for us. Licensed medical providers involved in your care. Authorities or other parties when required by law or to protect our legal rights. As stated above, text messaging opt-in data and consent are never shared with any third parties.

PROTECTED HEALTH INFORMATION
As a provider of medical and aesthetic services, certain information we maintain may be protected health information governed by applicable health-privacy laws. We handle that information in accordance with those laws and our professional obligations, and we maintain administrative, technical, and physical safeguards designed to protect it.

DATA SECURITY 
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it to serve you.

YOUR CHOICES
You may opt out of text messages at any time by replying STOP. You may also contact us to update your information or ask questions about how your information is used. Opting out of text messages will not affect your ability to receive care.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Continued use of our services after an update constitutes acceptance of the revised policy.