MIRA MED SPA PRIVACY POLICY

At MIRA MED SPA, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you book an appointment, visit our spa, use our website, communicate with us, or otherwise interact with our services.

1. Information We Collect

We may collect information such as:

• Your name, phone number, email address, and contact information

• Appointment and booking information

• Payment and billing information

• Information you voluntarily provide regarding your services, preferences, or appointment needs

• Communications between you and the spa, including calls, texts, emails, or online messages

• Website information, such as IP address, browser type, device information, and website activity, when applicable

We only request information that is reasonably necessary to provide our services, manage appointments, process payments, communicate with clients, and operate our business.

2. How We Use Your Information

We may use your information to:

• Schedule, confirm, and manage appointments

• Send appointment reminders and confirmations

• Communicate with you regarding your appointments or services

• Process payments, deposits, refunds, or applicable cancellation/no-show fees

• Provide and improve our services

• Respond to questions, requests, or customer service inquiries

• Send promotional or marketing communications when permitted and, where required, with your consent

• Maintain business, accounting, and legal records

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable laws and legal obligations

3. Payment Information

Payments and card information may be processed through third-party payment processors. We do not intend to store full credit or debit card numbers on our own systems unless necessary and handled in accordance with applicable security requirements.

When you provide payment information for a deposit or appointment, you authorize us and our payment processor to process charges consistent with the booking and cancellation policies you agreed to.

4. Text Messages and Communications

If you provide your phone number, we may use it to communicate with you about your appointments, confirmations, reminders, cancellations, rescheduling, and other service-related matters.

If you separately consent to receive promotional text messages, you may opt out by following the instructions provided in those messages. Opting out of promotional messages will not prevent us from sending necessary appointment-related communications.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business, including appointment scheduling systems, payment processors, communication providers, website providers, and other vendors that assist us in providing our services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect the rights, safety, or property of our clients, employees, business, or others.

6. Protection of Your Information

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Services and Websites

Our website, booking system, payment services, or communications may contain links to or use services operated by third parties. Those third parties may have their own privacy policies and terms. We encourage you to review their policies before providing personal information through their services.

8. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

9. Children's Privacy

Our services are not intended to knowingly collect personal information from children without appropriate parental or legal guardian involvement. If we learn that we have collected personal information from a child in a manner not permitted by applicable law, we will take appropriate steps to address the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable laws.

Any updated policy will be posted with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

MIRA MED SPA
Phone: 813-654-6472
Email: MIRAMEDSPA1110@YAHOO.COM
Address: 1110 BLOOMINGDALE AVE VALRICO FL 33596

By using our services or providing your personal information, you acknowledge that you have had the opportunity to review this Privacy Policy.