Privacy Policy and Messaging Terms and Conditions

This document focuses on Personal Identifiable Information (PII) collected via our website, booking platform, and marketing.

Effective Date: May 1, 2026

Introduction: This Privacy Policy explains how Vida Wellness collects, uses, and discloses information about you when you visit our website, use our online booking system, or interact with our digital marketing.

Information We Collect:

• Contact Data: Name, email address, and phone number provided when booking a consultation or signing up for a service..
• Technical Data: IP address, browser type, and usage patterns collected via cookies to improve your browsing experience.
• Marketing Data: Your preferences in receiving marketing from us (e.g. event updates, new products or procedures, etc.).

How We Use Your Information:

• To manage your appointments and send SMS reminders.
• To send SMS promotional offers and membership updates.  Message frequency varies.  Message and data rates may apply.  Reply STOP to opt out.  For help, reply HELP  or contact us at 515-417-2907 or info@vidawell.org for help.
• To improve our website functionality.

Third-Party Sharing: We do not sell your personal data. We share information only with trusted service providers (e.g., booking software, email marketing platforms) who are contractually obligated to keep your information secure.  No Mobile information will be shared with third parties or affilates for marketing or promotional purposes.  Text messaging originator opt-in data and consent will not be shared with any third parties.  We do not transfer or share consumer SMS registration data with any external organizations, except as strictly necessary to provide the SMS service where allowed by applicable compliance standards.  We maintain administrative, technical, and contractual safeguards to prevent unauthorized access, use, or disclosure of user data.  

Contact Information: If you have questions about this Privacy Policy or our messaging practices, contact Vida Wellness at info@vidawell.org or 515-417-2907.  

Opt-out language:  You may opt out of SMS marketing messages at any time by replying STOP.   For help, reply HELP or contact us at 515-417-2907 or at info@vidawell.org.

Note on Health Data:  Any health informatioon provided through our medical intake forms are handled separately under our  HIPAA Notice of Privacy Practices (NPP) ed and is not used for general marketing purposes without your explicit consent.