Privacy Policy
Privacy Policy
At Profile Medical Aesthetics and Wellness (“Practice,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our patients’ and website visitors’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with our office, complete forms, schedule appointments, purchase products or services, or receive treatment.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal, medical, financial, and technical information including, but not limited to:
Personal Information
- Name
- Date of birth
- Address
- Phone number
- Email address
- Emergency contact information
- Government-issued identification when required
Medical Information
- Medical history
- Medications
- Allergies
- Treatment history
- Photographs and treatment documentation
- Laboratory results
- Provider notes and treatment recommendations
Financial Information
- Credit card or payment information
- Billing address
- Financing information
- Purchase history
Website & Technical Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage activity
- Cookies and tracking data
- Referral sources and analytics information
How We Use Your Information
We may use your information for purposes including:
- Scheduling and managing appointments
- Providing treatments and medical services
- Communicating regarding appointments, treatment recommendations, and follow-up care
- Processing payments and financing
- Sending appointment reminders
- Responding to inquiries
- Maintaining medical records
- Improving our services and website experience
- Marketing and promotional communications where permitted by law
- Internal business operations and analytics
- Compliance with legal, regulatory, insurance, and licensing requirements
HIPAA & Medical Privacy
As a medical aesthetics and wellness practice, certain health information may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”).
Protected health information (“PHI”) may be used or disclosed for:
- Treatment
- Payment
- Healthcare operations
- Legal or regulatory compliance
- Situations otherwise permitted or required by law
A separate HIPAA Notice of Privacy Practices may also be provided where applicable.
Text Messages, Email & Electronic Communication
By providing your contact information, you consent to receive communications from the Practice, which may include:
- Appointment confirmations
- Appointment reminders
- Treatment follow-up
- Billing notifications
- Marketing or promotional offers
- Educational content
These communications may occur through:
- Phone calls
- Text messages (SMS)
- Email
- Patient portal
- Automated systems
Message and data rates may apply.
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting the Practice directly.
Please note that electronic communication methods may not always be fully secure.
Photography & Treatment Images
Clinical photographs may be taken before, during, and after treatment for:
- Medical documentation
- Treatment planning
- Progress tracking
- Compliance and quality assurance
Photographs will not be publicly used for marketing purposes without separate written consent.
Sharing of Information
We may share information with:
- Licensed healthcare providers involved in your care
- Medical directors and supervising physicians
- Laboratories and pharmacies
- Payment processors and financing companies
- Electronic medical record and practice management systems
- Third-party vendors assisting with operations, scheduling, analytics, marketing, or communications
- Insurance carriers when necessary
- Government agencies or law enforcement when legally required
We do not sell personal medical information to third parties.
Cookies & Website Analytics
Our website may use cookies, pixels, and analytics tools to:
- Improve website functionality
- Analyze website traffic
- Measure advertising performance
- Customize user experience
Users may disable cookies through their browser settings; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, disclosure, misuse, or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure. By using our services, you acknowledge and accept these inherent risks.
Retention of Information
Medical records and personal information may be retained for the period required by applicable federal and Texas laws, regulations, licensing requirements, and business operations.
Minors
Our services are not intended for individuals under 18 years of age unless legally permitted and accompanied by appropriate parental or guardian consent.
Third-Party Websites
Our website or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party sites.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, including:
- Requesting access to certain records
- Requesting corrections to inaccurate information
- Requesting communication preferences
- Opting out of marketing communications
Certain requests may be limited by medical record retention laws or other legal obligations.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date.
At Profile Medical Aesthetics and Wellness (“Practice,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our patients’ and website visitors’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with our office, complete forms, schedule appointments, purchase products or services, or receive treatment.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal, medical, financial, and technical information including, but not limited to:
Personal Information
- Name
- Date of birth
- Address
- Phone number
- Email address
- Emergency contact information
- Government-issued identification when required
Medical Information
- Medical history
- Medications
- Allergies
- Treatment history
- Photographs and treatment documentation
- Laboratory results
- Provider notes and treatment recommendations
Financial Information
- Credit card or payment information
- Billing address
- Financing information
- Purchase history
Website & Technical Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage activity
- Cookies and tracking data
- Referral sources and analytics information
How We Use Your Information
We may use your information for purposes including:
- Scheduling and managing appointments
- Providing treatments and medical services
- Communicating regarding appointments, treatment recommendations, and follow-up care
- Processing payments and financing
- Sending appointment reminders
- Responding to inquiries
- Maintaining medical records
- Improving our services and website experience
- Marketing and promotional communications where permitted by law
- Internal business operations and analytics
- Compliance with legal, regulatory, insurance, and licensing requirements
HIPAA & Medical Privacy
As a medical aesthetics and wellness practice, certain health information may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”).
Protected health information (“PHI”) may be used or disclosed for:
- Treatment
- Payment
- Healthcare operations
- Legal or regulatory compliance
- Situations otherwise permitted or required by law
A separate HIPAA Notice of Privacy Practices may also be provided where applicable.
Text Messages, Email & Electronic Communication
By providing your contact information, you consent to receive communications from the Practice, which may include:
- Appointment confirmations
- Appointment reminders
- Treatment follow-up
- Billing notifications
- Marketing or promotional offers
- Educational content
These communications may occur through:
- Phone calls
- Text messages (SMS)
- Email
- Patient portal
- Automated systems
Message and data rates may apply.
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting the Practice directly.
Please note that electronic communication methods may not always be fully secure.
Photography & Treatment Images
Clinical photographs may be taken before, during, and after treatment for:
- Medical documentation
- Treatment planning
- Progress tracking
- Compliance and quality assurance
Photographs will not be publicly used for marketing purposes without separate written consent.
Sharing of Information
We may share information with:
- Licensed healthcare providers involved in your care
- Medical directors and supervising physicians
- Laboratories and pharmacies
- Payment processors and financing companies
- Electronic medical record and practice management systems
- Third-party vendors assisting with operations, scheduling, analytics, marketing, or communications
- Insurance carriers when necessary
- Government agencies or law enforcement when legally required
We do not sell personal medical information to third parties.
Cookies & Website Analytics
Our website may use cookies, pixels, and analytics tools to:
- Improve website functionality
- Analyze website traffic
- Measure advertising performance
- Customize user experience
Users may disable cookies through their browser settings; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, disclosure, misuse, or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure. By using our services, you acknowledge and accept these inherent risks.
Retention of Information
Medical records and personal information may be retained for the period required by applicable federal and Texas laws, regulations, licensing requirements, and business operations.
Minors
Our services are not intended for individuals under 18 years of age unless legally permitted and accompanied by appropriate parental or guardian consent.
Third-Party Websites
Our website or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party sites.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, including:
- Requesting access to certain records
- Requesting corrections to inaccurate information
- Requesting communication preferences
- Opting out of marketing communications
Certain requests may be limited by medical record retention laws or other legal obligations.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date.