Privacy Policy
Rejuvenation Clinic Online Booking Privacy Policy
Effective Date: July 2026
1. Scope
This Privacy Policy explains how Rejuvenation Clinic ("we," "us," or "our") collects, uses, and protects your personal information when you schedule appointments through our website, online booking platform, or mobile experience (the "Services").
For information regarding how we use and protect your Protected Health Information (PHI), please refer to our Notice of Privacy Practices (HIPAA), available upon request at our office.
2. Our Commitment to Privacy & HIPAA Compliance
Rejuvenation Clinic is committed to protecting your privacy and maintaining the confidentiality of your health information. We utilize HIPAA-compliant systems and processes designed to safeguard Protected Health Information (PHI) and personal data.
Our security practices include administrative, technical, and physical safeguards such as:
Encryption of data in transit and at rest
Role-based access controls
Secure audit logging
Routine staff privacy and security training
Business Associate Agreements (BAAs) with applicable vendors
While no electronic system can guarantee absolute security, we continuously work to protect your information and maintain compliance with applicable HIPAA Security Rule requirements.
3. Information We Collect
When you book an appointment, we may collect the following information:
Contact & Identification Information
Name
Email address
Phone number
Date of birth
Appointment Information
Payment Information
A secure, tokenized payment method maintained by our PCI-compliant payment processor
We do not store your complete credit or debit card number.
Preferences & Consents
Technical Information
Optional Health Information
You may choose to provide limited health information to assist with scheduling. We encourage you to avoid entering sensitive medical information into free-text fields whenever possible.
4. How We Use Your Information
We use your information to:
Schedule and manage appointments
Send confirmations, reminders, and appointment updates
Process payments and enforce cancellation or no-show policies
Provide customer support
Improve our online booking experience
Communicate marketing information only with your consent
Protect against fraud and unauthorized activity
Comply with applicable legal and regulatory requirements
5. Cookies & Analytics
Our website uses cookies and similar technologies to improve functionality and enhance your booking experience.
Where required by law, we will request your consent before placing non-essential cookies. Disabling cookies may impact certain website features.
6. Information Sharing
We may share limited information with trusted service providers who assist us in operating our practice, including:
Scheduling and Electronic Health Record (EHR) platforms
Secure payment processors
Email and SMS communication providers
Website hosting and technology providers
Security and analytics providers
Legal or regulatory authorities when required by law
All vendors that may access Protected Health Information are required to maintain appropriate confidentiality obligations and, where applicable, execute Business Associate Agreements (BAAs).
We do not sell your personal information or disclose Protected Health Information for marketing purposes without your authorization.
7. Card on File & Payment Processing
Payment methods are securely stored using tokenization through our PCI-compliant payment processor.
Your card may be charged in accordance with our Appointment, Cancellation, and Late Arrival Policy, including applicable cancellation and no-show fees.
8. Email & Text Message Communications
By providing your contact information and scheduling online, you consent to receive transactional communications related to your appointments, including:
Marketing emails or text messages will only be sent if you choose to opt in. You may unsubscribe at any time. Standard carrier messaging and data rates may apply.
9. Children's Privacy
Our online booking services are intended for individuals 16 years of age or older, or as otherwise permitted by applicable law.
We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.
10. Data Retention
We retain appointment and booking records only as long as necessary to provide services, comply with applicable legal and regulatory requirements, and maintain appropriate business records.
When information is no longer required, it is securely deleted or de-identified.
11. Security
We employ security measures designed to protect your personal information, including:
Encryption in transit and at rest
Secure authentication procedures
Multi-factor authentication where available
Role-based access controls
Audit logging
Secure backups
Ongoing employee privacy and security training
12. Your Privacy Rights
Depending on your state of residence and applicable laws, you may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain information
Restrict certain processing activities
Opt out of marketing communications
To exercise these rights or ask questions regarding your privacy, please contact us at:
Email: info@myrejuvenationclinic.com
We may request verification of your identity before fulfilling certain requests.
13. Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are independent of Rejuvenation Clinic, and we encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
The Effective Date listed above indicates the most recent version. Any material changes will be posted on our website and, when appropriate, communicated to patients through additional notice.